Delete your FeisClár data

What you can delete

FeisClár uses local dancer and teacher profiles. You do not need an email login to use them. Optional teacher sync uses an anonymous Firebase identity and a connection to another device. Deleting a local profile, ending a sync connection and requesting deletion of service records are separate actions.

These instructions apply to FeisClár from both the Apple App Store and Google Play. You do not need to reinstall the app to contact us about records we hold.

1. End optional sync first

1. On the dancer or family device, open Settings → Manage Dancers, select the profile and choose Disable Sync or Revoke Teacher Access.
2. On the teacher device, remove the student subscription from My Students when you want to end that connection.
3. Connect to the internet and let sync complete. Ending the connection stops sharing and requests removal of the relay payload. If you are offline, the request stays queued until the app reconnects and syncs.

Disconnect before deleting app data or uninstalling so that a pending deletion request can finish. If you have already removed the app, contact us for help identifying and deleting any remaining relay or authentication records. Never email a private connection link or encryption key.

2. Delete local profiles or reset the app

1. Open FeisClár → Settings → Dancers & Results to delete a dancer profile and its associated local records.
2. To remove the local app database, choose Clear All Local Data / Reset App and confirm.
3. Separately remove saved images and exports from Photos, Files or Downloads, and copies from device or cloud backups if you no longer want them.

Removing the app’s local data or uninstalling does not recall records already sent to a teacher or dancer, delete exported files, erase cloud backups or guarantee removal of a server-side sync identity.

Teachers can remove classes or lessons created in error where the app permits deletion. Records with attendance or feedback history may need to be archived or cancelled. Contact the teacher or us if you need personal information removed from retained teaching records.

3. Request deletion of service records

Email feedback@feisclar.com or admin@feisclar.com with the subject FeisClár Data Deletion Request.

• Tell us which records you want removed: support correspondence, identifiable service logs, a remaining sync relay record or anonymous authentication record.
• Provide the email used for support, the device platform and enough context to locate the record. If identifiers are needed, we will explain how to provide them securely.
• If you no longer have access to the app, say so. You can still submit a request.

We will acknowledge your request, take reasonable steps to verify that it concerns your records, and explain what can be located and removed. If information must be retained for a legal obligation or security investigation, we will explain the category, reason and applicable retention requirement. We cannot promise removal of copies held independently by another teacher, parent or provider.

What happens to each type of data?

• Local profiles, results, grades and class records: removed through the app’s deletion/reset controls where supported.
• Encrypted relay records: removal requested by ending sync; an online request must complete.
• Anonymous authentication and identifiable service/support records: contact us for a deletion request.
• Exported files, calendar copies, photos and backups: remove them separately in the destination app or backup service.
• Shared teaching records: ask the recipient about their copies and any records they need to retain.
• Public Feis directory information: event listings are separate from your private dancer records.

Deleting or dismissing a message only removes that notice from your view. It does not delete a class, lesson, enrolment or attendance response.

Retention and contact

There is no promised automatic expiry for inactive sync records, service logs or support records. See our Privacy Policy for retention practices and contact us for an identifiable-record deletion request.

FeisClár · D.Heade Development
feedback@feisclar.com · admin@feisclar.com